At Bently88, your privacy is more than a legal obligation — it is our commitment. This document details how we collect, use, store, and protect your personal data as a registered online casino player on our platform.
Important Note: This Privacy Policy describes the data collection and usage practices Bently88 ("we", "platform"). By using our services, you agree to the terms of this Privacy Policy. Please read it carefully – we've written it in plain language, not confusing legal jargon.
Bently88 operates as an online casino platform offering a wide range of entertainment, including slots, live casino, Baccarat, Roulette, table games, and Virtual Sports to players across Malaysia. We understand that your trust is our most valuable asset, and protecting your personal data is our top priority.
This Privacy Policy applies to all users who access the website Bently88, registering an account, making deposits via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, or interacting with any of our services in any manner. This also covers information collected through your mobile device and web browser.
As a responsible platform, we comply with all applicable data protection regulations and uphold the highest industry standards to ensure your information remains safe in our care.
Quick Summary: We only collect what's necessary, use your data to enhance your gaming experience, and never sell it to any unrelated third parties.
To enable Bently88 to provide a secure, seamless, and high-quality service, we collect certain categories of information from our users. All data collection is carried out transparently and with your consent.
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Personal Information | Full name, date of birth, gender, MyKad number | Identity verification (KYC) & legal compliance |
| Contact Information | Email address, Malaysian phone number, residential address | Account communications & promotional notifications |
| Financial Data | Bank account numbers, RM deposit & withdrawal records | Transaction processing & fraud prevention |
| Technical Data | IP address, device type, browser, location | Account security & platform analytics |
| Game Data | Betting history, favourite games, session statistics | Experience personalisation & responsible gaming |
| Cookie Data | Site preferences, login sessions, analytics data | Improving the user experience on the platform |
We do NOT collect: e-wallet PIN numbers, online banking passwords, or any sensitive information not required for platform operations. Never share such information with anyone.
Bently88 uses collected data solely for legitimate and reasonable purposes. We never use your data for purposes you have not consented to, and we do not sell your personal information to advertisers or data brokers.
In addition, Bently88 uses aggregated data (with no personal identifiers) for internal analysis to improve the quality of games such as slots, Baccarat, Roulette, and Virtual Sports, as well as to optimise relevant promotions for Malaysian players.
Bently88 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations where we may need to share your data with trusted parties:
We share the necessary transaction details with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX to ensure your MYR deposits and withdrawals are processed smoothly and securely.
Live casino, slots, and Baccarat platforms operating within the bently88 ecosystem may receive minimal session data required to ensure a smooth and fair gaming experience.
Bently88 will disclose required information to Malaysian authorities if compelled by a court order, warrant, or valid legal process. We have no discretion in such situations.
For age and identity verification purposes, we engage recognised third-party services to verify documents such as MyKad, ensuring the safety of all players on our platform.
We use analytics and cybersecurity tools that meet international standards. Any shared data is anonymised and cannot be used to identify you personally.
Our Commitment: All third parties who receive your data are bound by strict confidentiality agreements and must adhere to data protection standards equal to those of Bently88.
The security of your personal data is something we take very seriously at Bently88. We continuously invest in the latest security infrastructure to ensure your information is always protected against cyber threats, data breaches, and unauthorised access.
While we employ the best available security technologies, no system can guarantee 100% protection at all times. We therefore encourage you to play an active role in keeping your account secure Bently88 yours — use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
Bently88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and deliver a more personalised experience.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Enables core platform functionality and secure login sessions | Session only |
| Functional Cookies | Saving language preferences, time zone, and display settings | 1 year |
| Analytics Cookies | Analysing how users interact with the platform | 6 months |
| Security Cookies | Detecting suspicious login attempts and fraud | 30 days |
You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect certain functions on the platform Bently88, including the login process and payment processing via Touch 'n Go eWallet or GrabPay.
As a registered player Bently88, you have full rights over your personal data. We are committed to respecting and facilitating the exercise of these rights without unnecessary barriers or complications.
Request a copy of all personal data we hold about you
Update information that is inaccurate or out of date
Request deletion of your data (subject to legal limitations)
Object to the use of your data for direct marketing
Receive your data in a structured, machine-readable format
Restrict the processing of your data under certain circumstances
To exercise any of the above rights, contact our privacy team at support@bently88.bet. We will process your request within 30 working days. Identity verification may be required before we can process your request.
Bently88 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by law. We do not keep data longer than necessary.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Ongoing service operations |
| Financial transaction records | 7 years after transaction | Legal & tax requirements |
| KYC data & identity verification | 5 years after account closure | Anti-money laundering (AML) compliance |
| Support communication logs | 3 years | Dispute reference & service quality |
| Gaming & betting data | 2 years after session | Analytics & responsible gaming |
| Analytics cookie data | 6 months | Enhanced user experience |
Once the retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to you personally. The deletion process follows industry standards to ensure data is irrecoverable.
Bently88 is a platform intended exclusively for users aged 18 years and above. We do not knowingly collect or process personal data from minors.
During the registration process, we require age verification via MyKad or a valid identity document. Should we find that we have collected data from a person under 18 years of age, we will immediately delete that information and close the account in question.
If you suspect that a minor has registered on Bently88, please contact us immediately at support@bently88.bet. We will investigate and take immediate action.
Bently88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. All amendments take effect immediately upon being published on this page.
We will notify you of significant changes via your registered email or in-platform notifications Bently88. It is your responsibility to check this page periodically. The "Last Updated" date at the top of this page will always reflect the most current version.
Your continued use of the Bently88 platform following any amendments to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree, please discontinue use and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Bently88 handling your personal data, our team is here to help. We will endeavour to address all privacy-related enquiries in a timely manner.
Support@bently88.bet
Available 24 hours, 7 days a week
Within 30 working days
Six reasons why over 500,000 Malaysian players trust bently88 to safeguard their personal data.
All data transmitted between your device and our servers Bently88 is protected with the same 256-bit SSL encryption used by banking institutions. No third party can intercept your information while in transit.
Bently88 has never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial gain. Your data is used solely to enhance your gaming experience.
You have full control over your data at Bently88. Update your information, request a copy of your data, or delete your account — all easily done through your account settings or by contacting our support team at any time.
Every MYR deposit and withdrawal via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX is processed through fully encrypted payment channels. Your banking information is never stored on our servers Bently88 directly.
Only staff Bently88 who genuinely require access to your data to carry out their duties will be granted permission. All access is logged, monitored, and subject to rigorous periodic security audits.
Bently88 operates in compliance with all applicable data protection regulations. We undergo independent security audits regularly and continually update our procedures to ensure the highest level of data protection for all Malaysian players.
Register a free account today and enjoy Welcome Bonus that excites. Your data is always safe in our hands – play with peace of mind, win with pride.
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